Why are my weekly earnings and available balance different?

Modified on Sun, 21 Feb 2021 at 07:34 PM

The Earnings section of your Driver app contains a summary of your total earnings for the current week and your pay statements reflect earnings based on the weekly pay cycle which begins on Mondays at 4:00 am local time and ends the following Monday at 4:00 am.

The weekly summary under the Earnings section contains the following:

TOTAL EARNINGS - the amount you earned through trips and promotions during the current week

AVAILABLE BALANCE- the amount available for cash out
CURRENT BALANCE - the amount Skipcart currently owes you

There are a few reasons that your Current Balance may not be the same as your Total Earnings, including:

-Payouts were already made during the current week
-Fees were incurred that are owed to Skipcart (i.e. cash collected, vehicle payments)
-Promotions you qualified for are still pending
-Trips are still processing or are being reviewed

Still need help? Check out these articles  http://bit.ly/3k98lA 

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